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ionFriendicus Support

Help, contact, and common answers.

Contact

Email us at support@be-gr.com for any issue โ€” bug reports, feature requests, account questions.

For privacy-related requests (data export, deletion, questions about what we store), write to privacy@be-gr.com. We respond within 30 days.

Common questions

How do I join a friend's crew?

Ask them to share the invite link from Group Settings โ†’ Share invite, or to give you the 6-character code. In the app, tap + on the Groups list โ†’ Enter invite code.

I deleted the app. Can I keep my data?

Uninstalling removes only the local copy. Your posts and media stay on our server until you explicitly delete the account from Profile โ†’ Data & privacy โ†’ Delete my account.

How do I stop notifications from one crew?

Open the crew โ†’ Settings (gear icon) โ†’ toggle Mute notifications. This is per-crew; other crews still notify you.

Why are posts read-only in a crew I'm in?

The crew's owner locked it. Posts, comments, reactions and polls go read-only; the photo album stays writable so you can still add pictures. The owner can unlock the crew at any time.

Can I use ionFriendicus on iPad or Mac?

The app is iPhone-first. It runs on iPad in iPhone-scaled mode, but layout and polish are optimized for iPhone.

How do I export my data?

Profile โ†’ Data & privacy โ†’ Export my data. You get a JSON document with every post, comment, reaction, bookmark and mention you've created.

Something doesn't work. What info helps?

Include your iPhone model, iOS version, the app version (Settings โ†’ About), and a short description of what you tapped and what happened. Screenshots if relevant.

Policies

ยฉ 2026 Benedict Groppe ยท Data controller, operating ionFriendicus