Email us at support@be-gr.com for any issue โ bug reports, feature requests, account questions.
For privacy-related requests (data export, deletion, questions about what we store), write to privacy@be-gr.com. We respond within 30 days.
How do I join a friend's crew?
Ask them to share the invite link from Group Settings โ Share invite, or to give you the 6-character code. In the app, tap + on the Groups list โ Enter invite code.
I deleted the app. Can I keep my data?
Uninstalling removes only the local copy. Your posts and media stay on our server until you explicitly delete the account from Profile โ Data & privacy โ Delete my account.
How do I stop notifications from one crew?
Open the crew โ Settings (gear icon) โ toggle Mute notifications. This is per-crew; other crews still notify you.
Why are posts read-only in a crew I'm in?
The crew's owner locked it. Posts, comments, reactions and polls go read-only; the photo album stays writable so you can still add pictures. The owner can unlock the crew at any time.
Can I use ionFriendicus on iPad or Mac?
The app is iPhone-first. It runs on iPad in iPhone-scaled mode, but layout and polish are optimized for iPhone.
How do I export my data?
Profile โ Data & privacy โ Export my data. You get a JSON document with every post, comment, reaction, bookmark and mention you've created.
Something doesn't work. What info helps?
Include your iPhone model, iOS version, the app version (Settings โ About), and a short description of what you tapped and what happened. Screenshots if relevant.